The agreement, in plain language
These terms cover what our services are, how booking and payment work, and where the boundaries of our responsibility lie. Last updated: 23 October 2026.
Who we are
Dental Reboot Academy Ltd, Company No. 15511325 (England & Wales), provides online oral health education and one-to-one guidance. Contact: support@dentalreboot.consulting.
What our services are — and are not
Our services are educational. Sessions provide knowledge, routine guidance and preparation for dental care. They do not include dental diagnosis, prescriptions or clinical treatment, and they are not a substitute for examination by a registered dental professional. Nothing on this website or in a session should be read as a medical opinion on your specific condition.
Booking and orders
You request a session through the contact page or by email. A booking exists once we confirm it by email with a time and price. That confirmation email is your order confirmation.
Prices and payment
- Intro call (15 minutes): free.
- Consultation (45 minutes): £49.
- Care plan: £129 per quarter, cancellable at the end of any quarter.
Prices are confirmed in writing at booking. Payment is arranged after booking by invoice or payment link — we never ask for card details on this website. Published prices may change; the price in your booking confirmation applies to you.
Cancelling and refunds
You may reschedule or cancel a consultation free of charge up to 24 hours before it starts. Cancellations within 24 hours, or sessions not attended, may be charged in full. If a session has taken place it is non-refundable; care plan quarters that have not started are refunded in full.
Liability
Our guidance is provided with reasonable care and skill for educational purposes. We are not liable for outcomes arising from dental conditions, delayed treatment, or reliance on guidance in place of professional dental examination. Nothing in these terms excludes liability that cannot be excluded under English law.
Complaints
If anything falls short, email support@dentalreboot.consulting. We acknowledge complaints within two working days and aim to resolve them within 14 days, with a written outcome.
Governing law
These terms are governed by the laws of England and Wales, where the company is registered.